FAQs
Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.
You can buy 100% original BIOAQUA products only from our official website https://bioaqua.com.pk. Shopping directly from us ensures authentic products, fresh stock, proper packaging, and reliable after-sales support.
Yes. All products sold on bioaqua.com.pk are 100% genuine BIOAQUA items imported through authorized supply channels. Each product comes with proper packaging, batch codes, and expiry details.
Yes. BIOAQUA is an internationally recognized Chinese skincare brand, known for affordable and effective beauty products. The brand is widely used across Asia, the Middle East, and Pakistan.
BIOAQUA follows strict quality and safety standards. The brand states compliance with GMP manufacturing practices and international cosmetic safety requirements. Always patch test before first use, especially if you have sensitive skin.
Yes. We offer Cash on Delivery (COD) across Pakistan. You can place your order online and pay when your parcel is delivered.
Delivery usually takes 2–5 working days depending on your city. Major cities like Karachi, Lahore, and Islamabad are delivered faster, while remote areas may take slightly longer.
Once your order is dispatched, tracking details are shared via WhatsApp or SMS. You can also track your parcel through our
👉 /pages/order-tracking page.
The correct brand name is BIOAQUA (one word). Any product sold as “Bio Aqua” is not official.